Bike Track Birthday Cake How Can I Get Online Consumer Advice / Help ?

How can I get online consumer advice / help ? - bike track birthday cake

I ordered a complete Aztlan Bicycle Shop Bike and Inline --
Aztlan Hey, if you are satisfied with your customers Please enter the tracking number of shipping and insurance costs amounted to $ 50
I'm nervous receipt of payment for the item
It was not to show a few weeks and
Tried to call no answer and no reply by e-mail
I tell my son on the bike was not on his birthday, because for the service provided to poor customers?